FAQ
Orders
How long does it take to process my order?
Orders are typically processed within 3–5 business days before shipment. Once your order has been dispatched, you will receive a confirmation email with tracking details.
Can I cancel or change my order?
Orders can be cancelled or modified within 6 hours of purchase. After processing begins, changes may no longer be possible.
Shipping
Do you ship internationally?
Yes. We offer worldwide shipping to customers across the United States, United Kingdom, Canada, Australia, and most European countries.
How long does delivery take?
Estimated delivery times:
• Expedited Shipping: 5–10 business days
• Standard Shipping: 7–14 business days
Delivery time may vary depending on your location.
How can I track my order?
Once your order ships, you will receive a tracking number by email. Tracking updates may take up to 24 hours to appear.
Returns & Refunds
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, unworn, and returned in original condition with packaging.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the item is damaged, defective, or incorrect.
How long does it take to receive a refund?
Approved refunds are processed within 5–10 business days to your original payment method.
Products
What materials are your T-shirts made from?
Our T-shirts are made from heavyweight cotton and feature raised embroidery designed for durability, comfort, and everyday wear.
How do I choose the right size?
Please refer to our Size Guide on the product page before placing your order. If you are between sizes, we recommend choosing the larger size for a relaxed fit.
Payments
What payment methods do you accept?
We accept secure payments via Visa, Mastercard, and PayPal.
Is my payment information secure?
Yes. All transactions are processed through encrypted SSL-secured payment gateways. We do not store your card information.
Contact
How can I contact customer support?
You can reach our support team anytime at:
GlimmerHive808@outlook.com
We typically respond within 24 hours on business days.