returns&fefunds

At Glexzy, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we’re here to help.

Return Eligibility

You may request a return within 14 days of receiving your item. To be eligible for a return:

• The item must be unused, unworn, and in its original condition
• The item must be returned in its original packaging
• Proof of purchase is required

Items that do not meet these conditions may not be accepted for return.

Non-Returnable Items

The following items cannot be returned:

• Final sale items
• Gift cards
• Items damaged due to misuse or improper care

Return Process

To start a return, please contact our support team at:

GlimmerHive808@outlook.com

Include your order number and reason for return. Our support team will provide return instructions within 1–2 business days.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Late or Missing Refunds

If you have not received your refund yet:

• Check your bank account again
• Contact your credit card provider
• Contact your bank

If the issue persists, please contact us at  GlimmerHive808@outlook.com

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund at no additional cost.

Order Cancellations

Orders may be cancelled within 6 hours of purchase. After processing begins, cancellations may no longer be possible.